Info

Frequently Asked Questions

To help you, we’ve gathered a list of questions frequently asked by visitors and guests of Skyway Monte Bianco

WHEN IS THE TICKET OFFICE OPEN?

The ticket office opens a half-hour before the first trip and closes a half-hour before the last trip click here to see the cableway schedules

IS IT POSSIBLE TO PURCHASE A TICKET ONLINE?

Yes, it’s possible to purchase a ticket online on our website. By purchasing tickets online, you may proceed directly to the cableway departure area.

IS IT POSSIBLE TO RESERVE A PLACE IN THE CABLEWAY FOR A SPECIFIC TIME?

Yes, it’s possible to reserve your place on the trip up. To do so, it’s necessary to make a reservation online before midnight of the day before, inserting the desired date and time.

IF I’VE MADE A RESERVATION FOR A SPECIFIC TIME, CAN I USE THE TICKET EARLIER OR LATER WITH RESPECT TO THE INDICATED TIME?

Yes, you simply lose your reserved place in the specific cable car you chose. So the ticket loses its reservation and functions like a normal ticket purchased online without a reservation.

IS IT POSSIBLE TO PURCHASE A FAMILY PACKAGE, A SPA PACKAGE, ETC., ONLINE?

It is currently not possible to purchase the Terme package online. This experience can be purchased directly on site, on the day of use, at the spa or by us, after booking the entrance to the spa. In the online shopping section of our site you can buy the family package, the other return tickets, gifts or lunches at the Alpine restaurant. There are also other offers with special rates for certain periods of the year.

I’M UNABLE TO PRINT OUT THE PDF TICKETS PURCHASED ONLINE, WHAT CAN I DO?

It’s possible to visualize the tickets on your smartphone, without the need to print them.

IS IT POSSIBLE TO MAKE THE TRIP FROM COURMAYEUR TO AIGUILLE DU MIDI OR COURMAYEUR TO CHAMONIX?

Yes, but Funivie Monte Bianco S.p.A. only manages the Courmayeur-Punta Helbronner segment. For the rest of the trip, it’s necessary to contact and purchase tickets from the French company.

I’D LIKE TO GIVE A SKYWAY MONTE BIANCO TICKET AS A GIFT. HOW CAN I DO SO? CAN IT BE USED BY THIRD PARTIES EVEN IF I HAVE PURCHASED IT?

You must purchase the ticket online on our website https://montebianco.skiperformance.com/en/store#/en/buy or directly at the ticket office. Once purchased, it’s possible to give the ticket to third parties, as they do not contain the user’s name.

WHERE CAN YOU PAY FOR YOUR PARKING SLIP?

The parking ticket must be paid at the automatic pay machines. You can find 2 machines and they are located: one in the corridor between the bar and the ticket office and the other one in the access to the parking lot to the left of the bar.

ARE THERE PARKING SPACES RESERVED FOR PEOPLE WITH DISABILITIES? HOW DO THEY FUNCTION?

Yes, there are parking spaces reserved for disabled people. They are present both in the open and covered parking. Once the visit is over, it is sufficient to bring the parking ticket to the cashiers, accompanied by the card certifying the disability.

WHERE IS THE BOTANICAL GARDEN LOCATED?


The botanical garden is located in the Pavillon station. Once you reach the station from Courmayeur, you will find the exit on the right and you can directly access the garden. Entrance to the botanical garden is included in the return ticket to Punta Helbronner or to the Pavillon. It is open from June to September. From summer 2019 it is accessible to disabled people in wheelchairs.

HOW LONG DOES IT TAKE TO GET TO PUNTA HELBRONNER?

20 minutes, via two consecutive cableway rides of roughly 10 minutes each.

WHAT DO I HAVE TO DO TO REACH THE GLACIER?

The Colle del Gigante Glacier is a high-mountain environment characterised by the related objective hazards, so access to it requires mountaineering expertise and equipment. It is no longer possible to arrive from Punta Helbronner station. It is necessary to use the elevators that lead to the Rifugio Torino. From there you will have direct access to the glacier.

IS THE CONNECTION WITH AIGUILLE DU MIDI AND CHAMONIX OPEN ALL YEAR ROUND?

No, the connection is open only in the summer season. Furthermore, its opening requires the presence of suitable weather conditions.

ARE THERE BEATEN PATHS IN THE WINTER?

No, there are only off-piste itineraries that require adequate preparation and appropriate equipment.

HOW SHOULD I DRESS?

At Punta Helbronner the temperatures can drop below 0°, so we suggest long pants, a jacket, sunscreen, and sunglasses. Also gloves, a hat, etc. ... equipment must be assessed based on individual sensibility.

WHERE IS THE RESTAURANT LOCATED?

The The Alpine Restaurant is located at Pavillon. Also at Pavillon you’ll find the Mountain Bar;, while at Punta Helbronner you’ll find the Bistrot Panoramic where you can eat.

ARE THERE PARTICULAR TIPS FOR CHILDREN, SENIORS, PREGNANT WOMAN, ETC.?

There are no particular requirements, but we advise you to consult your doctor in the cases of small children, seniors, pregnant women, or those with heart diseases. It is advisable, however, to make a stop at Pavillon before continuing up to the highest station.

ARE THERE RATE REDUCTIONS FOR PEOPLE WITH DISABILITIES?

A 50% discount is offered to people with a disability over 70%. A 20% discount is offered to the person accompanying them. To obtain the reduction, a certification proving the disability must be presented at the ticket office.

CAN I BRING MY DOG? HOW MUCH DOES IT COST?

It is possible to bring a dog, which can enter all the areas except the botanical garden (an attendant will be charged with watching it) and the French side of the mountain. Leash and muzzle are mandatory. The cost of the ticket is €7.

IF I PURCHASE MY TICKET FOR PUNTA HELBRONNER, CAN I STOP OFF AT PAVILLON AND THEN JUMP BACK ON THE CABLEWAY FOR PUNTA HELBRONNER?

Yes, it’s possible to stop off at Pavillon both on the way up and on the way down.

IF I PURCHASE A RETURN TICKET, CAN I REPEAT A SECTION THAT I HAVE ALREADY TRAVELLED?

No, the ticket allows you to cover each section only once.

ARE THERE ARCHITECTURAL BARRIERS INSIDE THE STATION?

No, the entire structure is accessible to disabled people, with the exception of the second terrace at Punta Helbronner.

DURING THE HOLIDAYS AND OTHER MORE CROWDED PERIODS, IS IT ADVISABLE TO MAKE RESERVATIONS?

Yes, purchasing online and making reservations are suggested since they allow you direct access to the turnstiles without having to stop at the ticket office. To make reservations, it’s necessary to make your purchase before midnight of the day before your trip.

HOW CAN I REACH THE CABLEWAY DEPARTURE STATION?

If you’re coming from the highway, it’s sufficient to take the first exit for Courmayeur and continue for roughly 3 km along Strada Statale 26. On the right-hand side you’ll see our structure. If you’re in the centre of Courmayeur, just take Strada Statale 26 and continue north for 3 km. On the right you’ll see our structure. If you’re arriving from the Mont Blanc Tunnel, follow the Strada Statale for roughly 1 km and you’ll see our structure on the left. The address is Strada Statale 26 dir, n. 48 – Entrèves.

WE ARE COMING AS A GROUP AND WE WOULD LIKE TO HAVE AN
ESTIMATE FOR THE TICKET AND/OR LUNCH

It will soon be possible to purchase group tickets through our web portal. If you wish to have estimates that include lunch as well, please contact us via email at info@montebianco.com. .

WHO CAN ACCESS THE GLACIER? ARE THERE MARKED ITINERARIES?

From the Rifugio Torino depart strictly high-mountain itineraries on a glacier with crevasses. These itineraries require adequate preparation and equipment, without which they’re dangerous.

ARE THERE AGREEMENTS WITH OTHER STRUCTURES?

Yes, there are agreements with various operators of the region. For more information and conditions, visit the page Partner.

IS IT POSSIBLE TO USE THE CABLEWAY IF YOU HAVE A PUSHCHAIR WITH YOU?